Job Overview

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.  We represent, support and negotiate on behalf of all UK doctors and medical students. 

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

About the role

We’re looking for a Head of IT Operations to join our Technology Services team. The successful candidate will be a part of the Senior Management team within the directorate and will report into the Chief Information Officer.

This is a fixed term contract role for 18 months and will involve a mix of working from home and from BMA House in Central London.

In this newly created role, the successful candidate will plan and execute against strategic objectives within the remit of the platform / infrastructure team. They will have high level deliverables, including reviewing a high value contract, management of infrastructure projects and future resource planning. They will also line manager a team of 3 direct reports alongside the overall management of the service delivery and infrastructure teams.

To be successful as a Head of IT Operations you’ll have:

• Extensive experience in a similar role in a b2c environment (minimum of 250 users). 4+ years in senior roles
• Extensive experience of infrastructure supplier contract management and review
• Experience of reviewing and implementing functional target operating models
• Experience of managing and developing high performing teams
• Proven experience of working within a senior leadership team
• Qualifications and understanding of Microsoft platform environments
• Strategy setting experience alongside executing against deliverables
• Ability to understand the technical and business context of the role, its requirements and priorities
• Strong communication skills (both written and verbal)
• Strong relationship building and collaboration skills
• Budget management experience

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications.  Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.  

If this sounds like the right opportunity for you, please apply through our website. However,  if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.

Diversity & Inclusion Monitoring:

Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.