Job Overview

Global Resourcing is partnering with the British Medical Association (BMA) in their search for a Head of Infrastructure and Service to join their team on a permanent basis. Apply today by contacting Dave Flynn or Eleri Morgan at Global Resourcing: BMA@Global-Resourcing.com 

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.  We represent, support and negotiate on behalf of all UK doctors and medical students. 

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession and supporting our doctors with relevant products and services.

About the role

We have an exciting opportunity for a Head of Service and Infrastructure to join our Technology Services directorate. This is a leadership role, reporting to the Chief Technology Operations Officer.   

You will lead and oversee the strategic planning, development and management of IT services and infrastructure. You will lead a team (c. 20) to ensure that the technology services and infrastructure meets the needs of the BMA in all aspects of resource planning and delivery. You will also collaborate with senior colleagues across Technology services to define and deliver against the technology strategy. 

To ensure your success as the BMAs Head of Service and Infrastructure you will ideally have:

• Proven senior management level experience in technology
• Experience of defining and driving delivery of service and infrastructure strategies
• Proven background in IT service delivery, incident management and the implementation of ITSM tools and processes
• Experience of delivering successful projects and within both Agile and Plan methodologies
• Experience of managing, motivating and developing high performing teams
• Practical knowledge of IT infrastructure components, including network servers, storage, databases, cloud computing and virtualisation technologies
• Knowledge of emerging technology trends
• Solid experience of ITIL frameworks and best practises
• Excellent verbal and written communication skills
• Proven problem-solving skills

As the BMA embarks on a 3-5 year organisational strategy, the technology roadmap will be a crucial element, with Infrastructure and IT services underpinning this. As a leader who delivers at pace, your proven expertise and appetite to make a difference in driving forward technology operations, infrastructure and service management will be key.  

Apply today by contacting Dave Flynn or Eleri Morgan at Global Resourcing: BMA@Global-Resourcing.com 

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications.  Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.  

If this sounds like the right opportunity for you, please apply through our website. However,  if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.

Diversity & Inclusion Monitoring: 

Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.