Job Overview

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.  We represent, support and negotiate on behalf of all UK doctors and medical students. 

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

About the role

In this role the Head of Member Relations will lead the Member Relations team for BMA Cymru Wales, contributing to strategic direction and policy development. 

You will manage and support a high-performing team, handle negotiations with senior decision-makers, and ensure delivery of services to members. Strong leadership, negotiation skills, and significant experience in industrial relations are essential.

As a Head of Member Relations for BMA Cymru Wales you will:

• Be part of the BMA Cymru Wales management team, contributing to the strategic direction of BMA Cymru Wales. 
• Contributes at senior level to the development and coordination of UK member service policies and standards, working closely with UK wide colleagues.
• Be responsible for the setting and delivery of MR strategy/objectives in Wales. 
• Have budget accountability
• Manage and support the development of a team to provide an effective advice and support service 
• Coordinates the provision of collective negotiating advice 
• Directly support (resource, staff, material and technology) for Local Negotiating Committees.
• Has regular formal and informal contact with senior decision-makers within government departments/agencies/partnership and the NHS in Wales.
• Provide leadership and coordination of recruiting and retaining full and student members in the nation.
• Handle feedback and complaints from members as appropriate
• Deputise for the National Director for Wales (Internally and externally) as appropriate

To be successful as a Head of Member Relations for BMA Cymru Wales you'll have:

• Leadership and line management experience in a similar organisation
• Significant experience in negotiations and industrial relations
• Established Industrial Relations/Human Resources background
• Detailed knowledge of medical political issues, and the political and healthcare landscapes in Wales
• Influencing, networking & relationship building skills
• Significant experience of partnership working and stakeholder management
• Excellent verbal and written communication skills

We anticipate interviews will take place in person at our Cardiff office on Monday  8th September.

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications.  Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.  

If this sounds like the right opportunity for you, please apply through our website. However,  if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.

Diversity & Inclusion Monitoring: 

Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.