Representation and Casework Officers
Job Overview
About the BMA
The British Medical Association (BMA) is the trade union and professional body for doctors in the UK. We represent, support and negotiate on behalf of all UK doctors and medical students.
Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.
About the role
We are looking for Representation and Casework Officers to join the BMA’s Organising and Representation directorate to provide support to our members across England. Working as part of a regional team and reporting to a Senior Regional Officer, you’ll provide advice and support to members on employment law, industrial relations, contracts and workplace issues.
You’ll manage allocated casework and represent individuals and groups of members at workplace meetings, hearings and appeals.
Representation and Casework Officers are home-based with some travel across their designated region in England to attend meetings at hospitals, trusts and other locations. Therefore, it is a requirement for successful applicants to be based in or near the region (within 90 minutes) or willing to relocate (at their own expense).
We’re looking for Representation and Casework Officers to join us in the below regions:
- London
- Midlands
- North West England
- South East England
- South West England
You will be asked to select the region(s) you’re interested in when you apply.
As a Representation and Casework Officer you will:
- Provide expert advice to members and representatives on employment, contracts, training and local and national agreements.
- Prepare and present cases on behalf of members to employers and appeal panels.
- Maintain accurate, comprehensive case records and preparing documentation for discussion with the Senior Regional Officer before potential legal referral.
- Build effective working relationships with employers, medical schools, other trade unions and colleagues across the BMA.
- Support and mentor workplace representatives, assisting with training and providing support to local committees as required.
- Contribute to regional plans and campaigns, identifying emerging collective issues and helping engage affected members.
As a Representation and Casework Officer you’ll ideally have:
- up-to-date, in-depth knowledge of employment legislation, industrial relations, HR policies, procedures and good practice.
- Ability to apply this knowledge to varied casework and quickly develop your understanding of NHS doctors’ terms and conditions and the BMA’s policies and practices.
- The ability to analyse employment and contractual issues, assess options and provide clear, practical advice.
- Strong communication and interpersonal skills, with the ability to explain complex matters, influence and negotiate effectively.
- A flexible and organised approach to managing competing demands and taking day-to-day responsibility for allocated casework.
- Sound judgement, including recognising when to seek specialist advice or escalate a case.
- A collaborative approach to sharing knowledge, supporting colleagues and improving ways of working.
Why work for us?
We offer a wide range of benefits including:
- 30 days holiday entitlement plus bank holidays and a BMA company day
- Double matching pension contributions up to 12% of salary
- Additional leave entitlement for volunteering, moving house or wedding leave (after completion of probationary period)
- Enhanced maternity and paternity leave
- Group Income protection & life assurance that is seven times your annual salary
- Annual salary reviews & incremental salary increases from year one to year three
- Onsite gym and subsidised café (at BMA House in London)
- Electric Vehicle and Cycle to work salary sacrifice scheme's (available after completion of probationary period)
- Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
- Long service recognition every 5 years
- Professional subscription cover where membership of a professional institution is required for your role
- BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
- Multiple flexible benefits and discounts through our employee benefits platform
- Lots of Learning and Development/training opportunities via our internal learning hub
- Season ticket loan (up to £10,000) (after completion of probationary period)
- Additional annual leave- buy up to 5 additional holiday days per year
Anonymous recruitment
The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications. Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.
To apply please upload an up to date version of your CV and supporting information setting out your suitability for the role.
Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.
If this sounds like the right opportunity for you, please apply through our website. However, if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.
This vacancy will close for applications at midnight on the closing date.
The role profile outlines the current key responsibilities and expectations for the position. However, the British Medical Association (BMA) is presently engaged in an organisation design process, which aims to ensure that our structure, roles, and ways of working best support our strategic objectives and the needs of our members. As a result, the responsibilities and scope of this role may be subject to change as the association evolves. The BMA is committed to communicating any such changes transparently and supporting colleagues through any transitions that arise as part of this process.
Diversity & Inclusion Monitoring:
Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.
BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.
Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.
