Job Overview

About the BMA

The British Medical Association (BMA) is the trade union and professional body for doctors in the UK.  We represent, support and negotiate on behalf of all UK doctors and medical students. 

Join the BMA at a crucial time for doctors and the NHS and be part of a team working for better pay and conditions for the profession.

About the role

BMA House is the headquarters of the BMA and is a stunning grade II listed building in the heart of Bloomsbury. This role is part of the venues team which are responsible for selling BMA House as a venue to drive revenue into the BMA.

This new will play a key part in growing BMA House as an events venue and improving its presence in different markets. 

The main responsibilities for this role include:

• To respond to incoming telephone and email enquiries from clients wishing to hold events at BMA House 
• To sell events at BMA House to drive up revenue 
• To undertake show rounds and upsell where possible 
• To liaise with service teams to plan events in a timely manner to the highest standard
• To prepare deposits and final invoice and ensure clients pay on time  
• To work with the team to improve processes at BMA 

To be successful in the role you'll ideally have:

• Previous experience in an events planning or equivalent role would be beneficial 
• A background in hospitality
• Excellent written and verbal communication skills
• Strong customer service skills
• Time management skills in order to deal with the demands of tight deadlines and prioritise competing demands
• Problem solving skills with an ability to negotiate  

Why work for us?

We offer a wide range of benefits including:

• 30 days holiday entitlement plus bank holidays and a BMA company day
• Double matching pension contributions up to 12% of salary
• Additional leave entitlement for volunteering or moving house (after completion of probationary period)
• Onsite gym and subsidised café at BMA House
• Access to a 24/7 Employee Assistance Programme (EAP) with free confidential counselling, a helpline and specialist support available
• BMA Law - discounted rates for employees requiring legal services such as will writing/conveyancing
• Multiple flexible benefits and discounts through our employee benefits platform
• Lots of Learning and Development/training opportunities via our internal learning hub
• Season ticket loan (up to £10,000) after completion of probationary period

Anonymous recruitment

The BMA endeavours to be an inclusive employer, ensuring fairness and consistency to select the best candidate for roles. To support our aims, we use specific software to remove all personal identifying information from CVs and applications.  Personal information such as name, date of birth, age and gender are anonymised and will only become visible to hiring managers if you are selected for interview.

Whether the role needs you to work at home, in an office or in a hybrid way, we`ll provide all the support you need.  

If this sounds like the right opportunity for you, please apply through our website. However,  if you require any reasonable adjustments or additional support at any point during the application process, please email recruitment@bma.org.uk.

Diversity & Inclusion Monitoring:

Our ambition is to work together to promote a more inclusive environment, which attracts everybody with the right skills and experience and signals our commitment to celebrate and promote diversity.

BMA is committed to the equal treatment of all current and prospective employees and does not condone discrimination on the basis of age, disability, sex, sexual orientation, pregnancy and maternity, race or ethnicity, religion or belief, gender identity, or marriage and civil partnership. We want people to bring their unique blend of experiences, backgrounds, perspectives and knowledge as we recognise that diversity makes us stronger.

Please note, we are unable to provide sponsorship under the UK points-based immigration system, as we do not hold a sponsorship licence.